Study Systems LLC
Refunds & Cancellations
EffectivePending owner and legal approval
Last updatedDraft configuration
We want customers to understand what they are purchasing and to receive what was described. The customer-friendly terms below are a proposed operating policy; owner approval and a verified fulfillment workflow are required before it becomes effective.
The Student System and immediately delivered digital products
You may request a refund within 14 calendar days of purchase from the purchase email and include the order reference. We may limit refunds where there is evidence of fraud, repeated abuse, or substantial copying or distribution of the material. This does not limit rights that cannot be excluded under applicable law.
Live sessions and appointments
You may cancel or reschedule without charge at least 24 hours before the scheduled start time. Cancellations within 24 hours and missed sessions may be charged in full, except where a written engagement states otherwise or applicable law requires a different result.
Custom services and institutional work
The signed proposal, statement of work, or order form controls cancellation, milestones, and refunds.
Duplicate or incorrect charges
Contact us promptly. If we confirm an incorrect or duplicate charge, we will correct it.
How refunds are issued
Approved refunds are sent to the original payment method. Bank and card processing times are outside our control; we will confirm when the refund has been initiated.
Contact
Email support@studysystems.co. Include the purchase email, order reference, product or service, and reason for the request. Never send payment-card details by email.